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Return Policy


 

Online Order Return Policy

Your Satisfaction Means Everything To Us!
Our goal is to ensure that you are completely satisfied with your Curry's purchase. Please inspect your order immediately upon receipt, and contact Curry's customer service if:
  • There is noticeable damage to the product.
  • The product(s) shipped to you have been sent in error.
Returns are accepted within 30 days of purchase (date as appears on your invoice), provided the returned product is unused and in saleable condition. We will gladly refund your original shipping cost if you are returning an item because of an error on our part, or it has been determined that the product is defective or arrived damaged.

If the package appears damaged when it arrives, we recommend that you inspect the package before you sign for it. If there is obvious damage from shipping we recommend you refuse the shipment.

If product was ordered in error by the customer:
  • The customer is responsible for shipping charges on the return.
  • A 15% restocking fee will be charged if applicable.
  • Please call for details.
The same credit card used to make the purchase will be credited with the refund. The credit will be made within 7–10 business days of us receiving and verifying the returned merchandise.

Refund/Return Exceptions:
  • No refunds or exchanges on Special Order Items, Bulk Orders, Cut/Rolled Stock (canvas, paper, film), Clearance items.
  • Curry's Gift Cards are not returnable and non-refundable.
  • Shipping charges are non-refundable. (We will gladly refund your original shipping cost if you are returning an item because of an error on our part, or it has been determined that the product is defective or damaged).

Retail Store Return Policy

Your Satisfaction Means Everything To Us!
Please keep your receipt in case you aren't happy with your purchase. Refunds will be given within 30 days of purchase when receipt is provided. Items for return must be unused in clean, original packaging. We regret some items are final sale or exchange only. Please see the list below.

Refunds: These will be made in the form of original payment. The exception will be debit refunds over $500 which will be issued in the form of a cheque mailed from Curry's Head Office.

Exchanges: Product being returned without a receipt may be exchanged for product or a Curry's gift card.

FINAL SALE ITEMS
Curry's Gift Cards
Special Order items
Bulk Orders
Cut/Rolled Stock (canvas, paper, film)
Clearance items
Airbrushes
Airbrush Spare Parts
Compressors


We reserve the right to amend the above product list at our discretion.