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Customer Service
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Customer Service
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OUR STORES HAVE RE-OPENED
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Prior to visiting, please read full details here regarding Store Hours and Health & Safety measaures to note for your shopping trip. ❯ click here
We are excited to welcome you back to our stores!
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| Contactless Curbside Pick-Up |
Contactless Curbside Pick-Up is available at our store locations from Monday to Friday (10am - 6pm), beginning Monday May 11th.
For instructions on how to place an order for Curbside Pickup click here.
Click on the store location below to place your order by phone or email.
Note: Only phone orders placed with the desired store location for pick-up are eligible for this service, orders placed online will be delivered to the address indicated in online order checkout. ❯ Click here for Curbside FAQ
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We are currently experiencing a significant increase in phone and email enquiries.
If you have left a voicemail or sent an email, please be assured we will reply back as soon as possible.
Your patience, understanding and support during these extraordinary times is truly appreciated – Thank You.
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ORDER STATUS SHIPPING DELAYS:
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Please allow for significant delays beyond our standard delivery timeframe.
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Order processing is taking significantly longer than usual, due to a very high volume of orders currently in our warehouse.
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If you have received an Order Confirmation, a Shipping Notification with tracking number will follow upon your order leaving the warehouse.
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Be assured, we will ship your order out as soon as we possibly can, and we encourage you to visit our Shipping Page for current order turnaround estimates.
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❯ Click here for updates to our current shipping time estimates.
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CANCELLING, CHANGING, or REPORTING AN ORDER ISSUE:
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If possible, please send a detailed email with your request so that we can review and then follow up with you as soon as possible. Though there are delays with our current response time, please be assured that we will get back to you.
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You are also welcome to call us, but note that we have limited staff on hand to field the volume of phone calls currently coming in, and we regret that your call may not be answered. Please call back or send us an email.
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We're happy to help! Curry's Artists' Materials friendly and knowledgable Customer Service team are here to answer all of your questions and take your orders. Please see the information below to get in touch with us.
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Customer Service Hours of Operation
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Monday to Friday 8:30am – 5:30pm (EST)
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Email:
info@currys.com
Telephone: 905.272.1466
Toll Free Phone: 1.800.268.2969
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Order Desk